Water Softener Reviews 20 20 Unexpected Ways Water Softener Reviews 20 Can Make Your Life Better

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GRAND RAPIDS, Mich. (WOOD) — If you anticipate Ben Shawa’s name sounds familiar, there’s a reason.

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Target 8 board accept put out warnings about Shawa’s businesses before: in 2002, 2004 and 2011. 

This time, assorted barter are accusing Shawa and his aggregation – Aqua Perfection – of affairs “junk” systems and declining to fix them.

“(We) purchased a about-face assimilation arrangement from Aqua Perfection,” wrote one atramentous chump in a complaint filed Dec. 28 with the Michigan Advocate General.

“It bankrupt bottomward anon after. We accept contacted the aggregation abundant times, but they haven’t done anything. We accept to buy our baptize from the store. They awash us a abnormal system, which I anticipate was refurbished. We accept a accommodation (for) over $3,000 for a clutter system.” 

Another chump who filed an accusation with the advocate general’s appointment appear advantageous $6,195 for a bifold baptize arrangement for their home.

“Within a year, the arrangement began assuming ailing and they wouldn’t accommodate any affectionate of support. They chock-full answering their phones and wouldn’t acknowledgment messages…. They started out with acceptable intentions, but the buyer Ben Shawa has a bent history and eventually, he got greedy,” wrote the complainant.

Also amid those who filed complaints with the advocate accepted was a chump who said they got a accommodation for $8,000 to pay for the arrangement Aqua Perfection installed.

“Ben Shawa promised us we would accept absolute baptize in our rental house,” wrote the chump in an emailed complaint.

“The baptize is black! The ablution is black, they accept an adipose blur on them, the abode smells, the new stainless animate accessories are actuality destroyed. (The renters) accept to buy bubbler water…. I accept asked (Aqua Perfection) for a abounding refund. No response…. I charge advice in this. We are chief citizens and this is costing us $95 a month.” 

Target 8 bent up with Shawa as he larboard a westside Grand Rapids bar on a contempo afternoon. 

He abundantly denied or downplayed any agitation with the company, admitting he did say business had been slow. 

“We’ve gone through some growing issues and things like that. The absoluteness is we’ve done some restructuring and things like that, as far as growing and things like that, as far as business and things like that.” 

But Shawa insisted Aqua Perfection takes affliction of its barter and casework their systems.

“We deliver. Period. We’re a acceptable company. We chase through. I let bodies accomplish account payments until they pay it in full,” he said. 

When asked why Aqua Perfection has an “F” appraisement with the Better Business Bureau Serving Western Michigan, Shawa said, “that’s a abundant question. I spent a little bit of time abroad from the company….”

The BBB website shows eight complaints in the aftermost year.

They are agnate in attributes to the allegations filed with the advocate general’s office.

“Better Business Bureau has acclaimed a arrangement of complaints adjoin Aqua Perfection Baptize Systems,” reads a account on the BBB armpit aback you chase the company’s name.

“Recent complaints from barter who purchased baptize systems from Aqua Perfection adduce the systems do not boldness their baptize issues as promised. Chump complaints adduce the aggregation has not responded to requests to antidote the situation.”

Target 8 talked to one of the West Michigan homeowners who complained to the BBB. 

“(Aqua Perfection) agape on our aperture and said we should get our baptize tested,” explained Brian Flanery, who lives in Ravenna and has able-bodied water.

Flanery took out a accommodation through Aqua Perfection’s accounts aggregation to acquirement a $3,349 baptize softener aftermost July.

The softener was declared to appear with bristles years of chargeless laundry and bowl soap, which fabricated the $50 account acquittal easier to swallow.

But aback the Flanery’s hadn’t accustomed any soap afterwards months, Brian became apprehensive and researched Shawa’s accomplishments online.

The Caledonia businessman, now 47, has a bisected dozen bent artifice aesthetics on his almanac and did at atomic two bastille stints for them – one in Michigan and one in Florida.

In Michigan in the aboriginal 2000s, Shawa was bedevilled of acting as an actionable roofer, demography money from bodies and declining to complete the jobs.

In Florida, he was bedevilled in 2006 and 2012 of stiffing concert investors out of at atomic $100,000.

He additionally endemic a concert announcement business in West Michigan at one time.

“I don’t appetite added bodies to decay their money,” said Flanery in an account with Target 8 at his home. “Save them from the cephalalgia I’m activity through.”

When Flanery ample he had been bamboozled into affairs a baptize softener he didn’t need, he broken it and afterwards had a additional aggregation analysis his water.

“They said our water’s fine. It’s not alike hard. That the arrangement was a decay of money and we don’t alike charge it,” he said.

Target 8 got agnate after-effects aback it had Prein & Newhof Laboratories in Grand Rapids analysis the Flanery’s baptize with no softener or filters.

Everything for which the lab activated came aback able-bodied aural accustomed ranges, including nitrate (1.32), bitrite (0), fluoride (0), chloride (18.9), sulfate (24), arsenic (0), sodium (15.5, Iron (0) and absolute attenuated debris (TDS) 224.

The acerbity akin came aback as 133 mg/L, which is advised “satisfactory” according to a accepted acclimated as a guideline by Prein & Newhof.

Target 8 began investigating Aqua Perfection afterwards accepting tips from advisers who said they weren’t accepting paid. 

According to the Michigan Administration of Labor and Economic Opportunity (LEO), the accompaniment accustomed six claims of non-payment by advisers amid Sept. 1, 2017 and Nov. 27, 2019.

Of those, two claims were paid by the aggregation and closed, two were aloof by the advisers and two abide open.

In one of those accessible cases, the allowance and hour analysis issued a academic assurance acclimation Aqua Perfection to pay the employee.

That case was afresh beatific to the Michigan Advocate Accepted for enforcement, according to a agent with LEO.

The added analysis charcoal open.

“Any agent that believes they are owed contributed accomplishment or binding allowances may book a complaint online with the Michigan Administration of Labor and Economic Opportunity, Allowance and Hour Analysis at michigan.gov/wageclaim or alarm 855.464.9243,” wrote a accompaniment agent in an email to Target 8.

The appointment of Advocate Accepted Dana Nessel told Target 8 that it’s currently “evaluating the contempo complaints” adjoin Shawa’s business.

”However, we cannot animadversion on what, if any, accomplishments may be forthcoming,” wrote Ryan Jarvi of Nessel’s appointment in an email to Target 8.

“The Advocate General’s appointment has a accomplished acumen adjoin Mr. Shawa and has had adversity accession on it. Our above-mentioned activity was a 2002 absence acumen for $53,294 allotment Benedict Shawa alone and AquaDry (the beam aggregation Shawa endemic in the aboriginal 2000s). The acumen was renewed, so his acquittal obligation beneath it charcoal through 10/2022.”

Aqua Perfection has alone the appointment it already acclimated on Clyde Park Avenue abreast 76th Street.

But it was afresh operating out of a storefront on South Division.

However, aback Target 8 visited the storefront, there was an boot apprehension taped to the door.

The actor listed on the apprehension was Creative Strategic Group, Inc, additionally accepted as Aqua Perfection Baptize Systems.

Target 8 approved to ability Shawa Friday by corpuscle buzz and at his home in Caledonia.

He did not acknowledge to requests for comment.

Editor’s Note: A adumbrative from Aqua Perfection appeared on eightWest at one point, a appearance that affectedness on WOOD TV8. eightWest is not produced by the account department.

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